Support

Help for Hands Off! Snack Snatchers

How to play

The mallet moves back and forth along the counter by itself. Tap anywhere on the screen to swing it wherever it happens to be. You never aim — you only choose the moment.

• Bonk a thieving hand before it takes a treat.
• Bonks in a row build a combo, and each one is worth more.
• Survive the wave with at least one treat left to clear the level.
• Never bonk the cat. It costs points and it breaks your combo.

Common questions

My progress disappeared

Scores and settings are stored on your device. They are lost if the game is uninstalled, or if you clear the app's data. They do not transfer between devices.

I bought the ad-free upgrade but still see adverts

Make sure you are signed in to the same store account you purchased with, then reopen the game so it can restore your purchase. If adverts persist, write to us with the date of purchase and we will sort it out.

The game runs slowly or stutters

Close other apps and restart the game. If it continues, send us your device model and operating system version — performance reports genuinely help, and we act on them.

Can I turn off sound or vibration?

Yes, both are switchable in the game's settings, and the game is fully playable with sound off.

How do I report a bug or suggest something?

Email us. Small games are shaped by the people who play them, and suggestions are read by the person who makes the game.

Accessibility

The game is designed to be played with one thumb, with no small targets and no aiming. It respects your system's reduced-motion setting, works fully with sound off, and every important event is shown as well as heard. If something makes the game hard for you to play, please tell us — that is a bug we want to know about.

Privacy

See the privacy policy for what the game stores and what the advertising and purchase services receive.